Quality of
Goods
All our products are manufactured to the highest standards, and sourced from
manufacturers with the exacting standards.
Guarantee
Damaged goods must be notified within 48 hours of receipt and arrangements
made concerning return/replacement.
We will exchange goods if unopened
and returned within 30 days, though we may ask you to pay postage.
Flag Poles
Our flagpoles are aluminium and
although rust proofed, flagpoles are not guaranteed for long periods of outdoor
use and should be maintained regularly by using a good quality aluminium paint
Lost/Undelivered items
Please ensure that you have given
us your correct address. We will not refund or replace articles which have
been addressed wrongly (we send to the exact address you give us).
It is very rare that an article
does not arrive, but in that case we are obliged by the post office to wait
15 working days after posting to start an investigation. The Post office will
send you a statement to say that you have not recieved the package, once that
is signed we will sort out replacement or refund.
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